Problem of definition of the concept of it outsourcing and its characteristics

Abstract

Introduction. IT outsourcing is one of the most common outsourcing services today. It refers to the practice of searchingof technologies, resources or subcontract involvement of outside organizations to perform all or part of the IT functions. Companies cn use IT outsourcing to address issues relating to various areas ranging from infrastructure to software development, including a maintenance and support.

Almost every type of business today is in IT needs, or at least dealing with technology on some level.

Outsourcing is an innovative form of business. IT market in Ukraine is developing very quickly, and personnel that have Ukrainian IT education are competitive worldwide. Research of IT outsourcing includesthe development of theoretical framework and practical recommendations specifically for Ukraine, taking into account the political and economic situation as well as the image of Ukraine IT market in the world.

Purpose.The aim of the article is to determine the most current definition of IT outsourcing and it’s major characteristics. Today relevant and popular strategy for using external resources to perform work which is traditionally performed by internal staff and resources – outsourcing – cause an interest of research of outsourcing concept, its development in Ukraine and abroad.

Also the international experience of the concept of IT outsourcing and its evolution in developing countries is studied in the article.

 Revealing the most important characteristics of IT outsourcing will allow forecast more accurate development of IT outsourcing industry in Ukraine.

Method (methodology).The author uses comparativemethod , historical methods and also methods of analysis and synthesis.

Results.The author has explored the evolution of the concept of outsourcing and the problem of marking special aspects of outsourcing of information technologies. The author gives more relevant and complete definition of IT outsourcing and its main characteristics.