Factors of influence on the conflict situation in tourism

Abstract

The article deals with the regulation of sphere of tourist services. The factors that negatively affect the development of the tourism industry in market conditions are grounded.

The object of the research. The conflict situations in the sphere of regulation of tourism industry have become the object of the article.

Purpose. The aim of the study is to determine the impact of conflict situations that affect the tourism industry activity.

Method (methodology). The method of statistical analysis, expert method, comparative and descriptive method, systematic and structural method are used in this article.

The economic and political situation leads to many conflict situations in the tourism sector. Due to this situation cash receipts to the state budget reduce, tourist flows decrease and the activity of tourism enterprises becomes unprofitable. Factors that can help resolve some problems in the sphere of tourist services are revealed.  They will also help establish relations and avoid misunderstanding between the state and enterprises of the tourism industry.

The results of this paper can be used in the activity of tourism enterprises.