Target groups of service users of intellectual transport systems

Abstract

Introduction. The results of the research of the essence of intellectual transport systems, identification of the service providers, their interests and further cooperation strategies are presented in the article. Intellectual transport systems are considered as advanced systems that use information and communication technologies for improvement and security of traffic and effective support of the transportation of passengers or cargo.

Purpose. The article aims to identify the target groups of service users of intelligent transport systems.

Method (methodology). The research methods which are based on the system approach, management theory and theory of decision making have been applied to achieve the goal of the research. Method of system analysis has been used to identify the scientific problem.

Results. The classification, which covers the target groups of service users of intellectual transport systems, has been worked out. These groups consist of subjects of state regulation, national, private sector and consumers of transport services. The main principles of their cooperation and the interests of each group have been described. Stakeholder groups for projects of intellectual transport systems with different degrees of complexity have been presented in the article.