Features of management decisions, their assessment and estimation in the conditions of crisis

Abstract

Introduction. Management decision approach is considered in this research. Traditional view of crisis management focuses the attention on actions in the conditions of crisis, and gives an insignificant place for prerequisites and consequences of a crisis event. Unlike the traditional one, management decision approach allows to calculate efforts and beforehand to prevent the coming crisis and/or to use its opportunities

Research and estimation of elements of a crisis in the organization will allow defining the following things: strong and weak aspects of preparation for crisis; ways of prevention of repetition of a crisis; ways of reduction of consequences of influence of a crisis; ways of improvement of management of a crisis.

Purpose. The article aims to develop the recommendations about an assessment and estimation of results of administrative decisions in the course of crisis management.

Results. In the research, it is proved that crisis situations have to be considered not as threats, but as opportunities, that is, a starting point in development of the organization.

It is revealed that in the conditions of crisis in process of adoption of the administrative decision the main limiting factors are time, information and expenses. It allows to reduce their negative influence and to increase efficiency of administrative decisions an assessment of that occurred, and to estimate that thing, which is made for the solution of a crisis.

It is established that nature of estimation is influenced by three major factors: scale (sphere), situation (restrictions and intensity) and data (reliability).

The effective administrative decision can be carried out on the basis of assessment and estimation of a crisis situation by two elements: crisis situations (pre-crisis situation; situations at the time of crisis; the situation which developed owing to crisis influence; post-crisis situation), and corresponding administrative components (pre-crisis management; management at the time of crisis approach; management of the situation which developed owing to crisis influence; management of a post-crisis situation). The following factors should also be taken into account: structures, systems, processes, and people. They will give the chance to find out how crisis began and how we can influence efficiency of the administrative decision.