Business processes: classification and structural hierarchical model

Abstract

The issue of the company management takes a comprehensive study of the characteristics and today is on the verge of various scientific and practical areas: economics, sociology, psychology, management, statistics, law and so on. Multidimensional phenomenon enables different experts to contribute. So today there is considerable achievements of domestic and foreign researchers, but knowledge of definite problem continues. The article is a review of scientific approaches to classification and typology of economic category "business processes", identifying the key characteristics of species in order to develop the author's classification, which will become the scientific basis of structural and hierarchical model of business process management - a practical tool management activities of the company. The use of the proposed model in their daily work will allow the manager to focus on the most important areas of business and form the basis for its comprehensive approach to solving management problems. Further systematic classification of business processes will make it possible to develop a system of evaluating the effectiveness of management which can be applied to a single industry or business model of the company, and to a method of process management.